Privacy Policy

Astoria Coffee Company

Effective Date: October 24, 2026

At Astoria Coffee Company, we value your privacy as much as we value a good cup of coffee. We appreciate the trust you place in us when shopping online or visiting our store.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or communicate with us.

1. Information We Collect

When you interact with our website, we may collect:

• Personal Information: Your name, email address, telephone number, and billing and shipping addresses.

• Order Information: Products purchased, transaction details, order history, and shipping information.

• Payment Information: Payment details handled securely by Shopify and our authorized payment processors.

• Account Information: Information associated with a customer account, if you choose to create one.

• Website Activity: IP address, browser type, device information, pages visited, and interactions with our website.

• Communications: Information you provide when contacting us or subscribing to our newsletter.

Some information is collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

• Process payments and fulfill orders.

• Ship coffee and other merchandise to you.

• Provide order confirmations, shipping updates, and customer support.

• Manage customer accounts and purchase histories.

• Send promotional emails when you have subscribed or otherwise agreed to receive them.

• Improve our website and shopping experience.

• Analyze website performance and understand customer preferences.

• Protect against fraud and unauthorized transactions.

• Meet applicable legal, tax, and accounting requirements.

3. Shopify and Our Online Store

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

When you visit our website or make a purchase, Shopify processes certain personal information to operate the store, facilitate transactions, maintain security, and provide related services.

Depending on the Shopify services enabled, Shopify may also process information about your interactions with our store, other merchants, and Shopify to improve services, provide personalized shopping experiences, and support advertising.

Information shared with Shopify and other service providers may be processed or stored in countries other than your own.

For more information about Shopify's data practices and your privacy rights with Shopify, please review the Shopify Consumer Privacy Policy.

4. Payment Processing and Shop Pay

Payments made through our online store are processed securely using Shopify's payment services or other authorized payment providers.

If you choose to use Shop Pay, Shopify may securely save your payment and shipping information to provide a faster checkout experience for future purchases.

Shop Pay is subject to Shopify's applicable terms and privacy practices.

Astoria Coffee Company does not maintain complete payment card numbers on its own systems.

5. Sharing Your Information

We share personal information only as reasonably necessary to operate our business, provide services, or comply with legal obligations.

This may include sharing information with:

• Shopify, our online store platform.

• Payment processors and fraud prevention services.

• Shipping carriers and fulfillment providers.

• Email marketing providers.

• Website analytics and advertising services, if enabled.

• Other service providers that assist with store operations.

We do not sell customer mailing lists or personal information to data brokers for money.

However, certain uses of cookies, advertising technologies, or Shopify services may be considered a "sale," "sharing," or "targeted advertising" under applicable privacy laws, even when no money is exchanged for the information.

We provide applicable privacy choices as described below.

6. Cookies and Website Tracking

Our Shopify store uses cookies and similar technologies to:

• Keep the shopping cart and checkout functioning properly.

• Remember certain customer preferences.

• Maintain website security.

• Understand website traffic and performance.

• Support marketing and advertising features, where enabled.

Some cookies are necessary for our website to function. Others may be used for analytics or personalized advertising.

You can manage cookies through your browser settings and, where available, through the cookie preferences provided on our website.

When required by applicable law, we request consent before using non-essential cookies.

7. Email Marketing

If you subscribe to our mailing list, we may occasionally send information about new coffees, special roasts, promotions, events, and other news from Astoria Coffee Company.

You can unsubscribe at any time using the unsubscribe link in our marketing emails.

We may still send transactional messages concerning your purchases, orders, or account.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information.

• Obtain a copy of your personal information.

• Opt out of certain data sharing or targeted advertising activities.

• Withdraw consent where processing is based on consent.

You may submit privacy requests by contacting us using the information below.

Where applicable, you can also use the Your Privacy Choices or Do Not Sell or Share My Personal Information link provided on our website.

Shopify also provides a Privacy Portal where you can learn about and exercise certain privacy choices relating to Shopify's own processing of your information.

We will respond to verified requests in accordance with applicable law.

9. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, maintain business records, provide customer service, resolve disputes, and comply with applicable laws.

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

Our online store also relies on security measures provided by Shopify and other trusted service providers.

Although we take reasonable precautions, no method of transmitting or storing information electronically is completely secure.

10. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under that age.

If we become aware that we have collected such information without appropriate authorization, we will take steps to delete it as required by law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

These services operate independently and may have their own privacy policies. We encourage you to review those policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, Shopify services, or applicable laws.

Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact us:

Astoria Coffee Company
304 37th Street
Astoria, OR 97103

Email: astoriacoffeecompany@gmail.com
Phone: (503) 325-7768

Website: www.astoriacoffee.co

Thank you for supporting Astoria Coffee Company, your independent coffee roaster in Astoria, Oregon.